Dave Krause has over 20 years of experience in healthcare leadership. Dave is a change agent who drives rapid turnaround/ high impact improvements to the healthcare experience. Dave is currently VP Account Development for HighRoads. Previously, he served as Staff Vice President, Business Improvement at Anthem, Inc, where he and his team drove improvements and lead the delivery of the changes in product, operations, Human Resources, Finance, Marketing, and other shared services.
Improvements Dave has championed: initiatives in consumer payments, consumer digital solutions, new products, customer service, and operations. He also served as Anthem’s Director of the Customer Viewpoint Program, where he led a suite of research (consumer, employer, agent broker, provider). Dave also served as a management consultant for Mary Hitchcock, the teaching hospital for Dartmouth College. Dave holds an M.B.A. from Rivier University; and a B.A. in Psychology and a B.A. in Advertising from the University of Maine. He has a Strategic Marketing Certification from Harvard’s Executive Education; and in Design Thinking certification from Darden Executive Education (UVA). Dave lives in New Hampshire with his wife Karen and 4 beautiful daughters.